Terms and Conditions
This page, along with additional documents mentioned here, display the terms of use which apply to our website – http://surbitoncleaners.com. Before you make use of our website (be it as registered user or guest), please make sure to read them carefully.
Using this website means that you agree with these terms of use and you will follow them. If, for any reason, you DO NOT agree with this website’s terms of use, then please don’t use it.
1. Access to our Site
1.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or modify the service we offer on the site without further notice. We shall not be liable if for whatever reason our site is not accessible at any moment or during any period of time.
1.2 From time to time, we may suspend or terminate access to our entire site, or parts of it, to users who have registered with us.
1.3 If you have chosen an ID code, password, or any other piece of information or are provided with such as part of our security procedures, you must handle such information as confidential and may not disclose it to third parties. At all times we are entitled to disable any user ID or password, either selected by you or assigned to you by us, if we deem you have not been able to comply with these terms.
1.4 Any arrangements necessary for you in order to gain access to our site are your responsibility. You are also responsible for ensuring that people who use your internet connection to access our site are aware of these terms and that they comply with these terms.
2. Transactions concluded through our site and our liability to you
2.1 We operate as an introductory agent for providers of services. As such, we have been granted authority by aforesaid providers to enter into a contract with you on the service providers’ behalf. We will do this by responding to your booking request and designating an available service provider to carry out the job. You will receive an email confirming the details of your booking and providing a link to the Services Terms and Conditions.
2.2 Following an indication of your consent to the Services Terms and Conditions and the terms set out in the email using the link provided in the email, a contract will come into existence between you and the Provider.
2.3 The parties to your contract are you and the Provider. The Provider is solely responsible for the provision of the services. Please read the Services Terms and Conditions carefully and ensure you understand and agree to them, as you will be legally bound by the terms once you have indicated your consent to them.
2.4 During the provision of services by the Provider to you, you should refer to us as your primary point of contact. We will also process all non-cash payments from you on behalf of the Provider.
2.5 We endeavour to vet and appoint an appropriate Provider. However, the responsibility for the provision of the services rests solely on the Provider. You hold us free of all liability and responsibility for the provision of the services. 2.6 Your feedback on Providers is always appreciated. Should problems of any kind with a Provider arise, please contact us straightaway on 020 3026 2358.
3. Right Of Intellectual Property
3.1 We own all intellectual property rights for our website, and of the material published on it. These works are protected by copyright laws and treaties established around the world. Therefore, all rights are reserved.
3.2 You may print off a single copy, and may download extracts, of any page(s) from our site for your personal references, and you may draw the attention of others within your organisation to the material posted on our site.
3.3 You can not modify the paper (or digital copies) of any materials you have printed off or downloaded. You can not use any illustrations, photographs, video or audio material, or any graphics separately from any accompanying text.
3.4 Our status (and that of any identified contributors) as the authors of material on our site is to be always acknowledged.
3.5 You can not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
3.6 If you print off, copy or download any part of our site, and breach these terms of use, your right to use our site will end immediately and you must return or destroy any copies of the materials you have produced.
4. Reliance On Published Information
4.1 Reliance shouldn’t be placed on commentary and other materials published on our website as they are not intended to amount to advice.
4.2 We hereby are to disclaim all the liability and responsibility that may arise from any reliance placed on said materials by a visitor of our website, or by other parties who may be informed of of its contents.
5. Our Website Is Regularly Being Updated
5.1 We regularly update the appearance and content of our website, and this could happen at any time. If the needed, we may end the access to our website, or close it indefinitely.
5.2 The material published on our website may be out of date at any given time, and we are not obligated to update it.
6. Liability For The Material Published On Our Website
6.1 The material posted on our website is provided without any conditions, guarantees, or warranties to its accuracy. As permitted by law, we, other members of our group of companies, and third parties connected to us hereby expressly exclude:
6.1.1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
6.1.2 Liability for any direct, indirect, or consequential losses or damages incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including:
6.1.2.1 income or revenue loss;
6.1.2.2 business loss;
6.1.2.3 profits or contracts loss;
6.1.2.4 anticipated savings loss;
6.1.2.5 data loss;
6.1.2.6 good will loss;
6.1.2.7 wasted management or office time;
and whether caused by tort (including negligence), breach of contract or otherwise, even if it is foreseeable.
6.2 However, this does not affect in any way our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7. Your Information And Visits To Our Website
7.1 We process your information as per our privacy policy.
7.2 By using our website, you agree to such processing and you warrant that all data provided information is accurate.
8. Upload Of Materials To Our Website
8.1 When you use a feature that allows you to upload materials to our website, or to contact other users of our website, you must agree to the content standards set out in these terms. You warrant that such contributions do comply with said standards, and you indemnify us for any breach of said warranty.
8.2 All material you upload to our site will be treated as non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties said materials for any purpose. We also retain the right to disclose your identity to any third party that is claiming that any materials posted or uploaded by you to our website are in violation of their intellectual property rights, or of their privacy rights.
8.3 We are not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or other users of our website.
8.4 We have the right to remove any materials or posts you put on our website if they do not comply with the content standards set out in these terms.
9. Hacking, Viruses And Other Illegal Actions
9.1 You are not to misuse our website by knowingly and intentionally introducing viruses, Trojans, worms, spy-ware, mole-ware, logic bombs or other material which is malicious and technologically harmful. You must not attempt to acquire unauthorised access to our website, the server on which our website is stored, or any server, computer, or database that are connected to our website. You must not attack our site via a denial-of-service (DoS) attack or a distributed denial-of service attack.
9.2 By breaking this provision, you are committing a criminal offence under the Computer Misuse Act 1990. We will report such breach of law to the relevant law enforcement authorities and we will co-operate with said authorities by disclosing your identity to them. Ii you breach the aforementioned terms, your right to use our site will be immediately terminated.
9.3 We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, stored data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any other website linked to it.
10. Links To Our Website
10.1 You are allowed to link to our homepage, if you do so in a way that is fair and legal, and does not harm our reputation or abuse it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where there is none.
10.2 You must not make any links from any website that is not yours.
10.3 Our website is not to be framed on any other website, nor may you make a link to any part of our website different than its homepage. We retain the right to withdraw linking permissions without any notice. The website from which you are linking to us must be in accordance to with the content standards set out in these terms.
10.4 If you wish to use materials of our website other than that set out above, please state your request to our email address.
11. Links from our site
11.1 Links to other sites and materials provided by third parties, which you may find on our site, are provided for your information only.
11.2 We exercise no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of (or inability to use) them.
12. Jurisdiction and applicable law
12.1 The English courts will have non-exclusive jurisdiction over the resolution of any disputes arising from your visit to or connected with our website. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
12.2 These terms and conditions are governed by and are to be interpreted in accordance with English law and should any dispute arise in connection with them or their subject matter or formation (including non-contractual disputes or claims), it shall be governed by and construed in accordance with the law of England and Wales.
13. Variations
We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of our site after the the implementation of any changes. You are therefore advised to check this page from time to time.Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
14. Concerns You May Express
If you have any concerns about material displayed in our site, please address them to our email address.