Frequently Asked Questions

The cleaners will provide comprehensive domestic cleaning services at your convenience, as often as you like and in accordance with your specific requirements. As well as general cleaning we offer: Washing & Ironing Deep cleaning; Carpet Cleaning; End of Tenancy Cleaning; Upholstery Cleaning; One Off Cleaning Services; After Builders Cleaning; Domestic Cleaning;. Apart from private and residential properties we clean restaurants, churches, offices, movie studios, office buildings, property management companies, etc.

We cover most areas in London and greater London: Hammersmith, Barnes, Chiswick, Turnham Green, Fulham, West Kensington, Parson’s Green, Earl’s Court, South Kensington, Chelsea, Notting Hill, North Kensington, Paddington, Maida Vale, St. John’s Wood, Belsize park, Belgravia, Pimlico, Clearknwell, Holburn, Richmond, Acton, Kew Garden, Westminster, Belgravia, Pimlico, Victoria, Shepherd’s Bush, Brixton, Streatham Hill, West End – Mayfair, Soho, S Marylebone, Brompton, South Lambeth, Vauxhall, Nine Elms, Battersea, Clapham Junction, Balham, Barnes, Castelnau, Mortlake, Paddington, Bayswater, Hyde Park, East Sheen, Putney, Roehampton, Dulwich, Streatham, Norbury, Tootin, Forest Hill, Wandsworth, Earlsfield, Wimbledon, Merton, Collier’s Wood, Peckham, Ealing, Raynes Pk, Camden Town, Regent’s Pk, N Marylebone, Cricklewood, Neasden, Dollis Hill, Hampstead, Swiss Cottage, Belsize Park, Hendon, Brent Cross, Kentish Town, Kilburn, Queens Park, Mill Hill,The Hyde, Kingsbury, Colindale, Greenwich, Willesden, Harlesden, Kensal Green, Golders Green, Hanwell, North and West Kensington, Ladbroke Grove, Holland Park, Waterloo. If you didn’t find your post code, please contact us on 020 3026 2465 and we will be happy to assist and provide you with a free quotation.

We ensure that all the cleaners are suitably trained before we allow them to attend your property. We vet prospective applicants in the following areas: Immigration Status; Proof of identity and home address; Past work history and references; General personality suitability; Initial test & induction course on common cleaning tasks;

Most of our professional cleaners don’t mind working on Saturday and Sunday. A Professional service can be arranged for Holidays, or in an emergency – at night, at no extra charge.

Yes, in most cases it is possible to specify the day your cleaner will attend your property. We make every effort to meet the requirements of prospective clients.

We pay the cleaner. Any tips or bonuses are paid directly by you.

We do not have a cancellation fee, nor a deposit. We are proud of being very flexible providing our services. We would only ask you for a reasonable notice of change or cancellation as far in advance as possible, so that we can adjust our schedules.

The cleaners have full public liability insurance that protects client’s homes against accidental damage. For more information, please read our Terms & Conditions.

We endeavour to meet all requests as soon as possible and we will respond to all queries within 24 hours. Time, location and workload all have an influence on the ability to supply a cleaner but in most cases we will have a cleaning assistant available within 24 hours.

Yes. We understand that it is preferable to have the same cleaner every week and under normal circumstances, this would be the case.